Other Information
The Other Information section is here to point you in the right direction if you cannot find the information you are after from this website. You can always call Traveline East Anglia on 0871 200 22 33 (national call rate) and speak to one of our call-centre staff for the latest information.
Note that for the moment this website does not contain fare information.
Concessionary Bus Fares
If you live in Norfolk, Suffolk or Cambridgeshire and want more information on concessionary fares click the links below:
- CAMBRIDGESHIRE Concessionary Bus Fares
- NORFOLK Concessionary Bus Fares
- SUFFOLK Concessionary Bus Fares
Suggestions and requests for printed timetables and maps
If you have a suggestion you can either put it to the bus operator or to the appropriate County Council department. Printed timetables and maps are available through the Traveline East Anglia number 0871 200 22 33 or by postal request from the council.
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CAMBRIDGESHIRE COUNTY COUNCIL Tel: 01223 717740 |
NORWICH BUS STATION Tel: 0844 800 8003 |
SUFFOLK COUNTY COUNCIL Tel: +44 (0)1473 265040 |
Complaints
If you wish to complain or make suggestions about public transport you should get in touch with the bus operators (visit Links for a full list of those operating in East Anglia). If you have a complaint about Park and Ride services contact the County Council.
If this approach does not give satisfaction then you can refer to the Bus Appeals Body who will examine your complaint:
Bus Appeals Body, c/o NFBU, PO Box 320, PORTSMOUTH, PO5 3SD
If they do not resolve your complaint the final point of contact is The Traffic Commissioner:
The Licensing Unit
Eastern Traffic Area
City House
126-130 Hills Road
Cambridge
CB2 1NP
Tel (PSV) 01223 531060
Tel (Registrations) 01223 531037
Fax 01223 309684